Living the Dream.





Tuesday, December 24, 2013

Anticipating Customer Requirements

Most folks who require a consular service of any kind, really don’t do it often enough to get good at it.

So it's a good idea to give as much detailed guidance as they can stand, and to be able to call upon vast depths of patience when they have to change their minds, start over, or sort of flail when it comes to completing government forms of any sort.

We get paid to be good at this stuff, they don't. 

1 comment:

Mick Harris said...

Hello,

I’m interesting in joining the foreign service and working abroad in the future. I’m currently in Portland, OR with an undergraduate degree in Political Science and I’m considering some various grad school options. My uncle is a retired Foreign Service Officer and suggested I go to the AFSA website. I found your blog listed there and was hoping you might be available to answer some questions for me. I would have sent you an email, but I couldn’t track one down. I would be grateful for some first hand knowledge and insight. If there’s any chance you could respond to this and/or email me, my email is MickRHarris@Gmail.com. I appreciate your consideration and hope to hear back.

Many thanks,

Mick Harris