Money quote(s):
"When the FCO brought in email communication first on a clunky internal system then on a more familiar Windows-based system, the use of emails of course exploded. And the FCO had to think about what to do with them all.
Various categories of email were devised, reflecting security classifications for documents set up under utterly different conditions. So for a while until a network-wide Confidential system was rolled out to the huge majority of posts (over several years) the 'Unclassified' parts of the network could send and receive only Unclassified emails, leaving them largely excluded from the day to day email chatter at HQ in London. This was part of Craig Murray's problem in Uzbekistan - he did not have a CONF system and so substantively was isolated from much of the policy debate in the FCO. This frustrating situation led to him to start using the 'telegram' level for communicating his thoughts to a vast bemused Whitehall audience, and it all went downhill from there."
3/3
