Living the Dream.





Monday, August 10, 2009

re: "Management by Walking Around"

The Consul's Files ("ask questions, answer questions, question answers, express frustrations, tell their favorite consular stories, uncensored and anonymous") had some good insights.

Money quote(s):

"(S)omething that makes a good consular manager, and something that good consular managers excel at, is management by walking around"

"I have often teased our political and econ colleagues by describing my view of their typical work day: read three newspaper articles, write a cable about them, email it around for approval, change 'happy' to 'glad', fold it into a paper airplane, sail it into a dark elevator shaft. Do the same tomorrow."

&

"(F)or all the upstairs folks' occasional condescension, if we didn't do visas here no one would take their phone calls. "

2 comments:

Anonymous said...

They left out the part about the pol/econ section having a meeting to prepare for the meeting, then the meeting, then a meeting to go over the atmospherics of the meeting, and finally drafting the non-paper.

Consul-At-Arms said...

I love my Pol/Econ colleagues.